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    VolunteersHow-to guide

    Approve volunteer hours

    Review pending volunteer hours against the related activity before approving or rejecting them.

    Hours approval Verified Sep 9, 2026

    Watch it step by step

    Click the highlighted area to move through the task, or watch the video when one is available. Newer flows may use a labeled walkthrough instead of a live photo.

    Nonprofit admin 2 min 2 steps
    Before you start: A member has logged impact that is tied to your organization · Do this first: Register or claim your nonprofit

    Step 1 of 2

    1. Member requests verification

    goodaction.com/dashboards/social/identityIllustrated
    Member requests verification

    From Impact Identity the member logs the activity and chooses Request org verification.

    This step is a labeled walkthrough of the current product, not a live screenshot.

    Open this page

    Done when: Pending hours show as approved, or the member’s impact shows organization verification.

    Approve volunteer hours

    Overview

    Review pending volunteer hours against the related activity before approving or rejecting them.

    Where to find it

    Social users can open Volunteer to find opportunities. Organizations use Programs & Activities for opportunities and Volunteer & event check-in for attendance; volunteer management is also linked from the nonprofit home.

    How it works

    1. Open the correct opportunity or volunteer record and verify its organization, role and dates.
    2. Complete the sign-up, assignment or hours action described in the overview.
    3. Provide only accurate participation information and avoid duplicate submissions.
    4. Check the resulting sign-up, approval or activity status.

    Important details

    Volunteer sign-up, event attendance and approved volunteer hours are related but distinct records. Select the correct opportunity and avoid estimating or duplicating hours.

    If something does not look right

    1. Confirm the signed-in profile and current workspace shown in the page header.
    2. Capture the page address, time and exact visible error.
    3. Do not include passwords, API keys, bank details or full card data.
    4. Ask GoodAction Support when the expected control remains unavailable or the saved result differs from this article.