AccountTroubleshooting
I did not get an invite
Invites can land in spam, expire, or go to a different email than the one you sign in with.
Invitations Verified Oct 6, 2026
I did not get an invite
Overview
Invites can land in spam, expire, or go to a different email than the one you sign in with.
Where to look
Your email inbox, including spam and promotions, then the invite link the sender used.
How to fix it
- Search for GoodAction and check spam or promotions.
- Confirm the sender used the same email as your GoodAction account.
- Ask them to resend. Pending invites expire; a new one is safer than an old link.
- Open the invite while signed out if the link says you already have an account — then sign in with that email.
- If the invite is for a network or enterprise workspace, switch profile after you accept.
Still stuck
Capture the page address and the exact message, then ask GoodAction or email info@goodaction.com.