Understand donation receipts
Keep the payment confirmation and receipt details for your records; the organization can answer campaign-specific questions.
Understand donation receipts
Overview
Keep the payment confirmation and receipt details for your records; the organization can answer campaign-specific questions.
Where to find it
Open Nonprofit workspace > Fundraising. Public donors should use the fundraiser, organization donation page or event donation option shared by the organization.
How it works
Use the overview and important details below as the authoritative product distinction for this topic. Availability can still depend on the selected profile, organization, community, network, plan and current record status.
Important details
Fundraising and payouts become usable only after the organization payment requirements shown in the workspace are satisfied. Use truthful goals and descriptions. A donation is complete only after checkout confirmation; if the result is uncertain, check the receipt or activity before retrying.
If something does not look right
- Confirm the signed-in profile and current workspace shown in the page header.
- Capture the page address, time and exact visible error.
- Do not include passwords, API keys, bank details or full card data.
- Ask GoodAction Support when the expected control remains unavailable or the saved result differs from this article.