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Understand donation receipts
Keep the payment confirmation and receipt details for your records; the organization can answer campaign-specific questions.
Make a donation
Open a campaign or donation page, choose an amount, review the details and complete checkout.
Configure the public donation page
Use Organization Settings to review the public donation page details and confirm the organization profile and payment account first.
Configure donation receipt templates
Use Receipt Templates in Organization Settings to maintain accurate donor-facing receipt content and preview changes before use.
Donate anonymously
Use an anonymous donation option only when it is presented in the checkout flow; public display rules can differ from payment records.
Troubleshoot a donation payment
Confirm payment details and try again once; do not submit repeated payments if you are unsure whether a charge succeeded.
Publish a fundraising campaign
Review campaign copy, donation readiness and visibility before sharing a campaign publicly.
Create a fundraising campaign
Create a campaign with a clear goal, story and supporter-facing details before sharing it.
Set a fundraising goal
Set a realistic campaign goal and explain what supporter contributions will help achieve.
Share a fundraising campaign
Use the campaign link and GoodAction sharing options to invite supporters to contribute.
My payment failed
A failed donation, ticket, membership, or Creator Access charge is usually a card, processor, or unfinished checkout — not a missing campaign.
Check payment readiness
Review payment readiness before publishing paid tickets or collecting donations so checkout is configured for the correct host.
Set up organization payment configuration
Connect and review the required payment configuration before accepting paid tickets or donations.
Connect a payment account
Follow the supported payment connection flow for the selected organization, community or event host before accepting payments.
Donate from an event page
When donations are enabled for an event, use the donation option provided on that event page and review the amount before payment.
Buy an event ticket
Select an available ticket, provide the required attendee information, and complete checkout to confirm a paid registration.
Cancel an event
Cancel an event only after reviewing its registrations, ticket commitments and attendee communication needs.
Check in volunteers and attendees
Use Volunteer & event check-in to locate the correct event and record arrival for registered participants.
Choose an event date and time
Set the event date, start time and end time carefully, then review the displayed timezone before publishing.
Choose the right event host
Choose whether an event is hosted by an individual, organization, community or network before configuring it.
Create free registration
Use the event registration settings for a free event when attendees need to reserve a place.
Create paid tickets
Add ticket options and prices only after the event host has the required payment setup.
Create your first event
Create an event by choosing the right host, activity and event details before publishing.
Edit a published event
Update event details carefully and communicate material changes to registered attendees when appropriate.
Manage event registrations
Use the event management view to review registrations and attendee information for your event.
Publish an event
Review details, registration and payment readiness before making an event available to attendees.
Register for an event
Open the event page, select Register for a free registration flow, and complete the requested attendee details.
Set an event title and description
Use a clear title and a practical description so attendees understand the purpose, schedule and expectations.
Set event location or online details
Add an in-person location or the relevant online joining details according to the event format.
Set ticket capacity
Set a ticket quantity that reflects the real capacity and review it before attendees begin purchasing.
Set ticket sales dates
Use ticket sales dates to control when a ticket can be purchased and stop sales when needed.
Share an event
Use the event page share options or copy the public event link to invite supporters.
Troubleshoot event registration
Check whether registration is still open, whether the event is private, and whether the selected ticket is available.
Troubleshoot ticket checkout
Verify ticket availability and payment details, then retry once; contact the organizer or support if the issue continues.
Understand event confirmation
A completed registration or ticket checkout should result in a confirmation; keep it for event check-in and updates.
Understand private events
Private events are intended for a limited audience; use the organizer-provided invitation or access path.
Use event templates
Start from an available event template when it matches your format, then review every copied detail before publishing.
Volunteer for an event
Use an event volunteer option when the organizer has enabled volunteer participation and follow the event instructions.
Complete organization onboarding
Work through the available organization setup steps before launching fundraising, events or payments.
Create an organization profile
Complete the organization profile with accurate public details so supporters can recognize the organization.
Verify an organization
Use the organization verification process when it is available and provide truthful supporting information.
Invite organization team members
Invite teammates from organization settings and assign only the responsibilities they need.
Manage nonprofit platform billing
Use Platform billing to review the current nonprofit plan, included entitlements and supported subscription actions.
Manage organization roles
Review organization roles regularly and remove access when a teammate no longer needs it.
Use the nonprofit supporters view
Use Supporters for a relationship-focused view of people engaging with the organization and Contacts for the broader CRM record.
Use the Nonprofit workspace
The Nonprofit workspace is the organization operating hub for programs, events, fundraising, supporters, volunteers and impact.