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    1 interactive guide

    Community leader 4 min

    Create a course

    5 steps

    After: Monetize your community

    Start guide

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    9 helpful articles

    How-to guide

    Create a community course

    With Creator Access, create a course in three steps: Basics, Lessons, then Price & publish. Save lesson stays pinned while you add or edit a lesson.

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    How-to guide

    Open Advanced CRM

    Eligible organization users can open Advanced CRM from the GoodAction nonprofit contacts area through the supported secure sign-on flow.

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    Troubleshooting

    Troubleshoot Advanced CRM access

    Confirm that the organization has an active eligible subscription and that you are using the supported GoodAction sign-on path before contacting support.

    crm accessssosubscription
    How-to guide

    Manage program funders

    Associate funders with the relevant program instance and keep commitment and relationship details accurate.

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    How-to guide

    Manage program institutions

    Associate delivery partners or institutions with the correct program instance and maintain their current details.

    institutionprogrampartner
    Troubleshooting

    My payment failed

    A failed donation, ticket, membership, or Creator Access charge is usually a card, processor, or unfinished checkout — not a missing campaign.

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    Product reference

    Understand your Impact Identity

    Impact Identity brings together the GoodAction activities and verified impact associated with your social profile.

    impact identityprofile
    How-to guide

    Create a fundraising campaign

    Create a campaign with a clear goal, story and supporter-facing details before sharing it.

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    How-to guide

    Submit volunteer hours

    Record volunteer hours against the correct opportunity or activity and submit only time that was actually completed.

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