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    25 helpful articles

    How-to guide

    Discover GoodAction communities

    Use Discover to find public GoodAction communities, events and opportunities that match your interests.

    discovercommunities
    How-to guide

    Find people and organizations

    Use Discover to explore people, organizations, communities, events and opportunities available to your profile.

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    How-to guide

    Use the Social dashboard

    The Social dashboard is the personal workspace for Good Identity, participation, communities, connections and personal impact.

    social dashboardimpact identitybadges
    How-to guide

    Manage social connections

    Use Connections to review relationship requests and maintain the people connected to your GoodAction social profile.

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    How-to guide

    Save GoodAction content

    Use the available save control to keep eligible content for later and review saved items from the social dashboard.

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    Common question

    Understand badges and impact levels

    Badges and impact levels summarize qualifying GoodAction participation; they should reflect recorded platform activity rather than self-entered claims alone.

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    Product reference

    Understand your Impact Identity

    Impact Identity brings together the GoodAction activities and verified impact associated with your social profile.

    impact identityprofile
    How-to guide

    Use GoodAction chats

    Use Chats for platform conversations, respect participant privacy and use Support rather than social chat for account or payment issues.

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    How-to guide

    Use GoodAction habits

    Use Habits to set and review personal impact routines, then update habit settings when reminders or goals no longer fit.

    habitsimpact routine
    How-to guide

    Use hashtags

    Open a hashtag to find related public content and use relevant hashtags when creating content.

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    How-to guide

    Buy an event ticket

    Select an available ticket, provide the required attendee information, and complete checkout to confirm a paid registration.

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    How-to guide

    Donate from an event page

    When donations are enabled for an event, use the donation option provided on that event page and review the amount before payment.

    donateevent donation
    How-to guide

    Register for an event

    Open the event page, select Register for a free registration flow, and complete the requested attendee details.

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    How-to guide

    Share an event

    Use the event page share options or copy the public event link to invite supporters.

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    Troubleshooting

    Troubleshoot event registration

    Check whether registration is still open, whether the event is private, and whether the selected ticket is available.

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    Troubleshooting

    Troubleshoot ticket checkout

    Verify ticket availability and payment details, then retry once; contact the organizer or support if the issue continues.

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    Common question

    Understand event confirmation

    A completed registration or ticket checkout should result in a confirmation; keep it for event check-in and updates.

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    Common question

    Understand private events

    Private events are intended for a limited audience; use the organizer-provided invitation or access path.

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    How-to guide

    Volunteer for an event

    Use an event volunteer option when the organizer has enabled volunteer participation and follow the event instructions.

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