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Invite enterprise employees
Use People to invite employees and assign office, department or role details before they join Company Serve.
Invite a nonprofit partner
Invite a nonprofit from Enterprise Partners so their published events and programs can appear in Company Serve.
Add a Serve opportunity
Add a partner’s published event or opportunity so employees can find it in Company Serve.
Use the enterprise dashboard
Company program admins work in the Enterprise dashboard to run Serve, partners, people, stories and impact. Employees who are not admins use Company Serve instead.
Find a Company Serve opportunity
Open Company Serve, review the listed opportunities, and register from the opportunity page.
Review enterprise impact analytics
Open Impact analytics to review participation, verified hours and employee giving for the selected period.
Use the enterprise marketplace
Use Marketplace to discover nonprofit programs the company can sponsor; this is not the same as creating a nonprofit fundraising campaign.
Verify employee hours
Open Serve Verification to review pending participation records and approve only hours that match the opportunity.
Invite network team members
Invite network team members only when they need operational access and choose an appropriate team role.
Accept a network invitation
Open the invitation link while signed in to the intended GoodAction account and follow the acceptance steps.
Resend a network invitation
A pending network member invitation can be resent by an authorized manager; accepted, declined or cancelled invitations cannot be resent through that action.
Understand expired network invitations
An expired invitation needs a new or resent pending invitation from an authorized network manager.
I did not get an invite
Invites can land in spam, expire, or go to a different email than the one you sign in with.
Choose the right GoodAction workspace
Use the workspace that owns the work: Social for personal impact, Nonprofit for organization operations, and Enterprise or Company Serve for company programs.
Add community members
Use the available invite or membership workflow to add people while respecting the community access rules.
Choose community visibility
Choose public or private access based on who should be able to discover and participate in the community.
Create a community
Create a community from the social or community area, then set its name, purpose and access settings.
I cannot see my community
If a community is missing from your list, check the signed-in profile, membership, privacy, and whether it belongs to a network.