Find a clear answer. Keep making an impact.
Follow a role path, click through each step, or browse verified articles for events, fundraising, communities, networks, programs, payments and CRM.
Matching step-by-step guides
2 interactive guides
Relevant results
28 helpful articles
Request impact verification
Use the available verification workflow with truthful supporting evidence and monitor the displayed review status.
Understand impact analytics
Use Impact analytics to review what is happening across programs, fundraising, events and participation without treating estimates as audited results.
Log impact as a member
Record volunteering, giving or attendance from your Impact Identity, then request verification when you have evidence.
Create an impact report
Create a report with the intended audience, reporting period and relevant evidence before sharing or printing it.
Print or share an impact report
Review a report in its final layout before printing or sharing and confirm that it contains no unintended private information.
Review enterprise impact analytics
Open Impact analytics to review participation, verified hours and employee giving for the selected period.
Verify employee hours
Open Serve Verification to review pending participation records and approve only hours that match the opportunity.
Use the enterprise dashboard
Company program admins work in the Enterprise dashboard to run Serve, partners, people, stories and impact. Employees who are not admins use Company Serve instead.
Share your impact card
Share your public Impact Identity so others can see verified impact without opening your private profile.
Understand your Impact Identity
Impact Identity brings together the GoodAction activities and verified impact associated with your social profile.
Understand badges and impact levels
Badges and impact levels summarize qualifying GoodAction participation; they should reflect recorded platform activity rather than self-entered claims alone.
Use GoodAction habits
Use Habits to set and review personal impact routines, then update habit settings when reminders or goals no longer fit.
Use the Social dashboard
The Social dashboard is the personal workspace for Good Identity, participation, communities, connections and personal impact.
Discover GoodAction communities
Use Discover to find public GoodAction communities, events and opportunities that match your interests.
Find people and organizations
Use Discover to explore people, organizations, communities, events and opportunities available to your profile.
Manage social connections
Use Connections to review relationship requests and maintain the people connected to your GoodAction social profile.
Save GoodAction content
Use the available save control to keep eligible content for later and review saved items from the social dashboard.
Use GoodAction chats
Use Chats for platform conversations, respect participant privacy and use Support rather than social chat for account or payment issues.
Use hashtags
Open a hashtag to find related public content and use relevant hashtags when creating content.
Verify an organization
Use the organization verification process when it is available and provide truthful supporting information.
Complete organization onboarding
Work through the available organization setup steps before launching fundraising, events or payments.
Choose the right GoodAction workspace
Use the workspace that owns the work: Social for personal impact, Nonprofit for organization operations, and Enterprise or Company Serve for company programs.
Manage notification preferences
Review notification settings for the signed-in profile and keep only the alerts that are useful to you.