Find a clear answer. Keep making an impact.
Follow a role path, click through each step, or browse verified articles for events, fundraising, communities, networks, programs, payments and CRM.
Matching step-by-step guides
11 interactive guides
Register or claim your nonprofit
You’ll need: A Nonprofit account (#1, choose Nonprofit), your mission statement, address and logo
Start guideSet up your donation page
After: Verify for payments and connect Stripe
Start guidePost a volunteer opportunity
After: Create your first program
Start guideCreate an event and sell tickets
After: Verify for payments and connect Stripe
Start guideSet up your profile
You’ll need: A profile photo and a cover image (1500 × 500 works best)
Start guideShare your impact card
After: Set up your profile
Start guidePost a story
After: Set up your profile
Start guideCreate a community and invite members
You’ll need: A name, a short description, and a cover image under 5 MB
Start guidePost, poll, event and resources
After: Create a community and invite members
Start guideCreate a course
After: Monetize your community
Start guideConnect your website with API keys and webhooks
After: Create and brand a network
Start guideRelevant results
22 helpful articles
Add a link resource
Use a link resource for an external destination and provide a clear title so members understand what it opens.
Create a community post
Open the community feed, write a useful post, add only relevant attachments or links, then publish when ready.
Upload a community resource
Open the community resources area, choose the appropriate file, image, video or link option, and complete the required details.
Create a community course
With Creator Access, create a course in three steps: Basics, Lessons, then Price & publish. Save lesson stays pinned while you add or edit a lesson.
Share an event
Use the event page share options or copy the public event link to invite supporters.
Buy an event ticket
Select an available ticket, provide the required attendee information, and complete checkout to confirm a paid registration.
Donate from an event page
When donations are enabled for an event, use the donation option provided on that event page and review the amount before payment.
Register for an event
Open the event page, select Register for a free registration flow, and complete the requested attendee details.
Troubleshoot event registration
Check whether registration is still open, whether the event is private, and whether the selected ticket is available.
Troubleshoot ticket checkout
Verify ticket availability and payment details, then retry once; contact the organizer or support if the issue continues.
Understand event confirmation
A completed registration or ticket checkout should result in a confirmation; keep it for event check-in and updates.
Understand private events
Private events are intended for a limited audience; use the organizer-provided invitation or access path.
Volunteer for an event
Use an event volunteer option when the organizer has enabled volunteer participation and follow the event instructions.
Approve volunteer hours
Review pending volunteer hours against the related activity before approving or rejecting them.
Create a volunteer opportunity
Create a volunteer opportunity with a clear role, schedule, capacity and participation expectations.
Manage nonprofit volunteers
Use the nonprofit volunteer workspace to review participants, assignments, activity and follow-up.
Sign up to volunteer
Open an eligible opportunity, review its dates and requirements, and complete the volunteer sign-up details.
Submit volunteer hours
Record volunteer hours against the correct opportunity or activity and submit only time that was actually completed.