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    How-to guide

    Create a nonprofit program

    Create a program to organize long-running service delivery, outcomes and related activities in the nonprofit workspace.

    programcreatenonprofit
    How-to guide

    Create a program with AI

    Use the AI-assisted program builder to draft a starting structure, then verify every generated objective, activity and measurement before saving.

    programaicreate
    How-to guide

    Manage program beneficiaries

    Add and maintain only the beneficiary information needed to deliver and measure the selected program instance.

    beneficiariesprogram
    How-to guide

    Manage program funders

    Associate funders with the relevant program instance and keep commitment and relationship details accurate.

    funderprogram
    How-to guide

    Start from a program template

    Review the available program templates and choose one only when its structure matches the work your organization delivers.

    programtemplate
    How-to guide

    Track program inventory

    Record inventory assigned to a program instance and reconcile quantities when items are received, allocated or distributed.

    inventoryprogram
    How-to guide

    Use program records

    Create program records for operational evidence that belongs to a specific program instance and follow your organization data policy.

    recordsprogram
    How-to guide

    Manage a program instance

    Use a program instance for a specific delivery period or cohort and keep its dates, status and operational records current.

    program instancedelivery
    How-to guide

    Track program money

    Use the program money area to record and review program-specific financial activity without treating it as a replacement for formal accounting.

    program moneyfinance
    How-to guide

    Manage program cohorts

    Use cohorts to group beneficiaries within a program instance when delivery, reporting or follow-up differs by group.

    cohortprogram
    How-to guide

    Manage program institutions

    Associate delivery partners or institutions with the correct program instance and maintain their current details.

    institutionprogrampartner
    How-to guide

    Record program distributions

    Use distribution logs to record what was provided, when it was provided and the relevant program instance.

    distributionprograminventory
    How-to guide

    Configure a program instance

    Review instance settings before delivery starts and avoid changing identifiers or dates that would make existing records misleading.

    program settingsinstance
    Troubleshooting

    Cancel an event

    Cancel an event only after reviewing its registrations, ticket commitments and attendee communication needs.

    cancel eventattendees
    How-to guide

    Check in volunteers and attendees

    Use Volunteer & event check-in to locate the correct event and record arrival for registered participants.

    check inattendeevolunteer
    How-to guide

    Choose an event date and time

    Set the event date, start time and end time carefully, then review the displayed timezone before publishing.

    datetimetimezone
    How-to guide

    Choose the right event host

    Choose whether an event is hosted by an individual, organization, community or network before configuring it.

    event hostorganizationcommunity
    How-to guide

    Create free registration

    Use the event registration settings for a free event when attendees need to reserve a place.

    freeregistrationrsvp
    How-to guide

    Create paid tickets

    Add ticket options and prices only after the event host has the required payment setup.

    paid ticketticketsprice
    How-to guide

    Create your first event

    Create an event by choosing the right host, activity and event details before publishing.

    eventcreatehost
    How-to guide

    Edit a published event

    Update event details carefully and communicate material changes to registered attendees when appropriate.

    edit eventpublished
    How-to guide

    Manage event registrations

    Use the event management view to review registrations and attendee information for your event.

    registrationsattendees
    How-to guide

    Publish an event

    Review details, registration and payment readiness before making an event available to attendees.

    publishevent visibility
    How-to guide

    Set an event title and description

    Use a clear title and a practical description so attendees understand the purpose, schedule and expectations.

    event titledescription
    How-to guide

    Set event location or online details

    Add an in-person location or the relevant online joining details according to the event format.

    locationonline event
    How-to guide

    Set ticket capacity

    Set a ticket quantity that reflects the real capacity and review it before attendees begin purchasing.

    capacityticket quantity
    How-to guide

    Set ticket sales dates

    Use ticket sales dates to control when a ticket can be purchased and stop sales when needed.

    ticket salessales dates
    How-to guide

    Use event templates

    Start from an available event template when it matches your format, then review every copied detail before publishing.

    templateevent